Field service app for Service Technicians in Customer Service – Use Cases

Before starting work, you have to record extensive data on site at the customer's premises, such as dimensions, installation situations or equipment.

The employee can easily record the data on his iPad. Comprehensive, structured forms support him in his work.

The entered data is transferred error-free to the merchandise management system and is also available to you as a PDF.

Examples of use:

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In this video, we show you the process of how service technicians handle your service orders using our app.

The app supports the typical process of a delivery trip, simplifying the work of a delivery driver.

When planning visits, the planned route with distance kilometres is displayed on the map.

Get a comprehensive overview of your customer data and bring order to your records.

Use Case

On-site order taking

Examples of use:

View the app